Warranty & Returns

New Product Returns

We will happily accept returns of unused/ undamaged material within the first 30 days of receipt. Please note the following guidelines.
• All returns must have Return Authorization # issued by Oliver Technologies Inc.
• Product must be Packaged comparable to original packaging.
• All parts associated with original product purchase must be included. Any shortages of kit components will result in partial credit
• Customers will be refunded the price of the product only.
• Products are subject to a 15% restocking fee
• Oliver Technologies is not responsible for return shipping costs
• Original shipping costs will not be refunded.
• Customers are responsible for lost/ stolen return shipments.

Missing and Damaged Product

Any missing or damaged product must be reported to the sales rep within 5 days of receipt. All reports will be investigated and product replacement or credit will be issued.

Warranty Returns

Many of our products carry a manufacturer’s warranty concerning defects. These will all need to be handled as a one-off basis.
• All returns must have Return Authorization # issued by Oliver Technologies Inc..
• All parts associated with original product purchase must be included. Any shortages of kit components will result in partial credit.
• Oliver Technologies is not responsible for return shipping costs
• Upon arrival, the part(s) in questions will be examined and credit for the product will be issued in accordance with the manufacturer warranty.
• Original shipping costs will not be refunded.
• Customers are responsible for lost/ stolen return shipments.