New Product Returns

We will happily accept returns of unused/ undamaged material within the first 30 days of receipt. Please note the following guidelines.

All returns must have Return Authorization # issued by Oliver Technologies Inc.
Product must be Packaged comparable to original packaging.
All parts associated with original product purchase must be included. Any shortages of kit components will result in partial credit
Customers will be refunded the price of the product only.
Products are subject to a 15% restocking fee
Oliver Technologies is not responsible for return shipping costs
Original shipping costs will not be refunded.
Customers are responsible for lost/ stolen return shipments.

Missing and Damaged Product

Any missing or damaged product must be reported to the sales rep within 5 days of receipt. All reports will be investigated and product replacement or credit will be issued.

Warranty Returns

Many of our products carry a manufacturer’s warranty concerning defects. These will all need to be handled as a one-off basis.

All returns must have Return Authorization # issued by Oliver Technologies Inc..
All parts associated with original product purchase must be included. Any shortages of kit components will result in partial credit.
Oliver Technologies is not responsible for return shipping costs
Upon arrival, the part(s) in questions will be examined and credit for the product will be issued in accordance with the manufacturer warranty.
Original shipping costs will not be refunded.
Customers are responsible for lost/ stolen return shipments.